We want you to be completely satisfied with your purchase. If you are not happy with your order, please review our returns policy below.
Return Eligibility:
- Items must be returned within 7 days of delivery.
- Products must be unused, in original packaging, and in the same condition as received.
- Spray Bottles, Hair Brushes, and Shaving Razors are non-returnable if used for hygiene reasons.
Non-Eligible Returns:
- Items showing signs of wear or damage caused by misuse are not eligible for return.
- Custom or personalized items cannot be returned.
Return Process:
- Contact our customer service team to initiate a return.
- Returns are accepted through in-person pickup or courier service, arranged at the buyer’s expense.
Refund Policy
At Pocket Slipper, we aim to provide a smooth refund process.
Refund Eligibility:
- Refunds are only processed for defective or incorrect items.
- Approved refunds will be issued in cash only upon product pickup or return.
Refund Process:
- Contact our support team within 48 hours of receiving a defective or incorrect product.
- Once your return is approved, our team will arrange for the pickup and cash refund.
Non-Refundable Items:
- Used items and items without original packaging.
- Products damaged after delivery.
For any questions or concerns, please contact our customer support. Thank you for shopping with Pocket Slipper!