Returns and Refund Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, please review our returns policy below.

Return Eligibility:

  • Items must be returned within 7 days of delivery.
  • Products must be unused, in original packaging, and in the same condition as received.
  • Spray Bottles, Hair Brushes, and Shaving Razors are non-returnable if used for hygiene reasons.

Non-Eligible Returns:

  • Items showing signs of wear or damage caused by misuse are not eligible for return.
  • Custom or personalized items cannot be returned.

Return Process:

  • Contact our customer service team to initiate a return.
  • Returns are accepted through in-person pickup or courier service, arranged at the buyer’s expense.

Refund Policy

At Pocket Slipper, we aim to provide a smooth refund process.

Refund Eligibility:

  • Refunds are only processed for defective or incorrect items.
  • Approved refunds will be issued in cash only upon product pickup or return.

Refund Process:

  • Contact our support team within 48 hours of receiving a defective or incorrect product.
  • Once your return is approved, our team will arrange for the pickup and cash refund.

Non-Refundable Items:

  • Used items and items without original packaging.
  • Products damaged after delivery.

For any questions or concerns, please contact our customer support. Thank you for shopping with Pocket Slipper!